The Tradventurer is a digital product. On purchase you receive full, immediate access to all video lessons, interactive trainers, and downloadable resources for your tier. Because the entire product is delivered instantly and downloads cannot be "returned," all sales are generally final.
We do not offer a free trial or a trial period. Please review the Curriculum, Pricing, and FAQ carefully before purchasing so you know exactly what you are getting.
We stand behind the product. We will review a refund or correction in genuine cases such as:
To request help, email support@tradventurer.com from your purchase email with your order details. We aim to respond within a few business days.
If you have an issue, please contact us first — we would much rather help than see a chargeback. Filing a chargeback without contacting us may result in access being revoked.
Questions about this policy? Email support@tradventurer.com.